(e.g. credit card, bank transfer, or instant payment).
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Bank slip or transfer: up to 2 business days for confirmation.
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Credit card and instant payment methods: up to 24 hours.
3. Delivery Timeframes
Delivery times vary according to the destination address and the shipping method selected at checkout.
Average delivery estimates:
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Capital cities: 3 to 7 business days
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Other regions: 5 to 12 business days
The estimated delivery time will be displayed during checkout.
4. Shipping Costs
Shipping fees are calculated automatically at checkout based on the delivery postcode, package weight, and dimensions.
From time to time, we may offer free shipping promotions, which will be clearly announced on our website.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking code by email so you can monitor your delivery in real time.
6. Delivery Attempts
Up to three (3) delivery attempts will be made to the address provided.
If delivery is unsuccessful due to the absence of a recipient, the order may be returned to our distribution centre. In such cases, a new shipping fee may be required for re-delivery.
7. Customer Responsibility
Customers are responsible for providing accurate and complete delivery address information at the time of purchase.
Zareky is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.
8. Damaged Products
If you notice that the package is damaged at the time of delivery:
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Refuse the delivery.
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Contact our customer support team immediately via email:
9. Contact & Support
If you have any questions regarding shipping or delivery, please contact us: